Frequently Asked Questions
Everything you need to know about your TSO Manufacturing experience.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I ensure I am ordering the correct size?
Every product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size or style.
What materials are used in TSO Manufacturing garments?
Quality is our priority. We use premium, ethically sourced fabrics including organic cotton, high-grade linen, and recycled polyester blends to ensure both comfort and durability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my TSO clothing?
To maintain the longevity of your pieces, we recommend machine washing in cold water with like colors and hanging to dry. Specific care instructions are also printed on the internal label of every garment.